Refund policy
Returns and Exchanges
All sales are final.
On the nature of the work
Every Blair Bella piece is cut, sewn, and screen printed by hand in Saint Louis. Print placement, ink coverage, distressing, and stitch will vary from piece to piece. Small irregularities are a result of the hand process and are not defects. Many pieces are one of one and will never be produced again.
Sizing exchanges
We exchange for size only, and only when the size you want is in stock. One of one pieces cannot be exchanged.
To request an exchange, email blairbella@gmail.com within 7 days of delivery with your order number and the size you need. Approved exchanges must be sent back unworn, unwashed, and with all tags attached. Return shipping is paid by the buyer. Once we receive and inspect the piece, your replacement ships within 5 business days.
Anything sent back without prior approval, or received worn, washed, altered, or with tags removed, will be returned to you at your cost.
Damaged in transit or wrong item
If your order arrives damaged in shipping or we sent the wrong piece, email [your email] within 48 hours of delivery with photos and your order number. We will make it right at no cost to you.
Lost or stolen packages
Once a package is handed to the carrier, tracking is the record of delivery. Blair Bella is not responsible for packages marked delivered, lost in transit, or stolen. Claims go through the carrier.